33e, Ilia Chavchavadze Avenue, Tbilisi/Georgia
(+995) 511163307
Mystery Consumer Research
PMO conducted an organizational development project, "Mystery consumer research" for Smugglers, an alco store chain. The project consisted of three rounds of mystery customer research and an anonymous survey of the store chain staff. By reviewing internal documents and conducting extensive interviews with the management, PMO team utilized our Sales Diagnostic Tool to analyze sales performance thoroughly. As a result, we have developed recommendations to enhance both corporate sales and management systems.
Enhance Organizational Efficiency through Business Process Optimization
Promotion of Biomass Production and Utilization in Georgia
Organizational Strategy Development and Organizational Structure Improvement
Development of Product and Service Strategy and Key Performance Indicators (KPI)
Development of Key Performance Indicators
Establishment of Effective Management System of Business Processes
